House Cleaning Services Ultimate Cleaning Checklist

All of our cleaners are interviewed and pass a nationwide detailed background check. We do not hire anyone unless they are trustworthy and have a clean record.

You can book your first cleaning directly online by clicking "Book Now" in the top right hand corner of any page. You can also call or text us too for help! (512)-222-3553

Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.

For our own health, safety, and liability concerns, we do not clean/perform the following: blinds that are prone to breaking (ex. white, flimsy blinds), hoarder homes, biohazards (feces, urine, vomit, blood, drug paraphernalia, etc), infestations (bugs, pests, etc), climb/use second story ladders, etc.

If you’re not happy with your cleaning, please let us know within 24 hours of your clean! We will come out and re-clean (within a 7-day window) at no additional charge to you. Customer satisfaction is our number one priority.

Please ensure that your home is empty, as that will allow us to clean every nook and cranny to perfection. We don't mind throwing out a garbage bag or two but if you need us to remove trash, it needs to be under 30lbs and we will charge by the hour for trash removal at a rate of $75 per hour. Additionally, Texas is a HOT state. Please ensure that the electricity is on for your move in/out cleaning. Our cleaners cannot work in 100 degree weather without A/C and they also need to be able to turn on the lights and plug in their vacuum.

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by Stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very seriously.

Life happens and that's okay! In the event that something comes up, we just ask that you respond to our reminders and let us know at least 48 hours in advance. Cancellations made less than 48 hours in advance will be charged 25% of the total booking price. Cancellations made less than 24 hours in advance will be charged 50% of the total booking price. Cancellations made same day will be charged 100% of the total booking price. To avoid cancellation fees, we kindly ask that you notify us as soon as possible if you need to reschedule or cancel your appointment. Thank you!

Austin Skyline Cleaning proudly serves the entire Austin metro area, bringing top-quality home cleaning services to residents in North Austin, South Austin, East Austin, West Austin, Downtown, and surrounding cities like Round Rock, Leander, Cedar Park, Oak Hill, Bee Cave, Barton Creek, Rollingwood, Tarrytown, Allandale, West Lake Hills, and beyond. Whether you're in the heart of the city or in a nearby suburb, our dedicated team ensures a spotless home with reliable and professional cleaning. No matter where you are in the metro area, we’re committed to delivering convenience, quality, and a sparkling clean space every time.